Privacy Policy

1. Information We Collect

When you place an order on our website, we collect basic details such as:

• Name
• Address
• Phone Number
• Email Address

We also automatically receive some technical information like your IP address and browser type to help improve your experience on our website.

If you subscribe to our updates (when applicable), we may send you promotional emails about new products, offers, or store updates — only with your permission.

2. Consent

How do we get your consent?

When you provide personal details to place an order, confirm a delivery, or complete a payment, it is understood that you agree to us collecting your information for that purpose only.

If we ask for your information for any other reason (such as marketing), we will always ask you directly before using it.

How to withdraw your consent?

If at any time you want to withdraw your permission, you can contact us at:

3. Disclosure

We may disclose your information if required by law or if you violate our Terms & Conditions.

4. Payments

We support both Cash on Delivery (COD) and Online Payments via Razorpay.

We do not store your card or payment details. Your online payment data is encrypted as per PCI-DSS standards and is only used to complete your transaction. After the process is completed, that information is not retained.

For more information, you can read Razorpay’s terms: https://razorpay.com

5. Third-Party Services

We may use trusted third-party service providers for payment processing, courier delivery, and other services. These third parties will access your information only when necessary to perform their services for us.

Once you leave our website or are redirected to another site/app, their own policies apply.

6. Security

We take reasonable steps and follow industry practices to protect your data from loss, misuse, unauthorized access, disclosure, or alteration.

7. Cookies

We use cookies to maintain your session and provide a smoother browsing experience. These cookies are not used to personally identify you outside our website.

8. Age of Consent

By using our website, you confirm that you are at least 18 years old or have consent from a parent/guardian (if you are a minor).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.

If Pahadi Potli is ever acquired or merged with another company, your information may be transferred so that operations can continue smoothly.